Privacy Policy

1. Introduction

Love Beauty Training ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book our training courses.

2. Information We Collect

2.1 Personal Information: When you book a course or contact us, we may collect:
- Name and contact details (email, phone number)
- Billing address
- Payment information (processed securely by Stripe)
- Course preferences and booking history

2.2 Automatically Collected Information: We may collect information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses

3. How We Use Your Information

We use your information to:
- Process course bookings and send confirmation emails
- Communicate with you about your courses
- Send important updates and course reminders
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:
- Contract Performance: To fulfill our obligations when you book a course
- Legitimate Interest: To improve our services and communicate with you
- Consent: For marketing communications (you can opt out anytime)
- Legal Obligation: To comply with UK law and regulations

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand how visitors use our site (Google Analytics)
- Marketing Cookies: For advertising campaigns (with your consent)

You can control cookie preferences through your browser settings.

6. Third-Party Services

We use trusted third-party services to help operate our website:
- Stripe: Secure payment processing
- Klarna: Payment plan options
- Google Analytics: Website analytics
- Google Tag Manager: Marketing and conversion tracking

These services have their own privacy policies and security measures.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements

Booking and payment records are typically retained for 7 years in accordance with UK tax law.

9. Your Rights (GDPR)

Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data (subject to legal requirements)
- Restriction: Limit how we use your data
- Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interest
- Withdraw Consent: Opt out of marketing communications

To exercise these rights, please contact us at contact@lovebeautytraining.co.uk

10. Marketing Communications

With your consent, we may send you promotional emails about new courses, special offers, and beauty industry news. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: contact@lovebeautytraining.co.uk
- Phone: 07377906328
- Address: Love Beauty Training, UK

Last Updated: May 15, 2026